Building a chatbot is not a project to approach lightly. Answer these three key questions before starting the process. The rise of chatbots has been recent and substantial. B2B and B2C sites now have ...

Thinking of building your own chatbot? Here are several things to consider before you get started. Chatbots are real and becoming mainstream. Smart speaker sales are through the roof, and Gartner is ...

Since the launch of the Facebook Messenger API, developers have flocked to chatbot development. Developers are now offering chatbot development services and creating chatbot builders. At Botsify, I ...

Our annual Innovation Festival—a four-day event this fall with over 200 speakers, and events spanning more than 100 locations across New York City—requires an extreme amount of coordination. The ...

Chatbots are the new black in UX design. Facebook already has over 11,000 chatbots since the official announcement of chatbot support made earlier this year. The question is: Should you build a ...

Over the last five years, companies like Microsoft, IBM, Google, and Amazon have delivered amazing chatbot frameworks, providing tools like Microsoft Bot Framework, IBM Watson Conversation, Google API ...

When Satya Nitta worked at IBM, he and a team of colleagues took on a bold assignment: Use the latest in artificial intelligence to build a new kind of personal digital tutor. A version of this story ...

No, this is not about whether you want your virtual agent to understand English slang, the subjunctive tense in Spanish or even the dozens of ways to say “I” in Japanese. In fact, the programming ...

When it comes to making requests inside a company for new equipment or to learn about HR policies, it can be a frustrating experience for both sides of the equation. HR and IT are probably tired of ...

The Arcadia Unified school district in California was already building a basic chatbot specifically for staff use at least four years before ChatGPT became the hottest AI tool on the market, recalled ...