The banjoist explained that the performing arts center is "an institution where the focus should be on the music" ...

When customers call a contact center, the last thing they expect is to be delighted. They brace themselves for complicated and annoying IVRs, multiple conversations with multiple agents and lengthy ...

Arbitron’s second calling center is in operation, after a 12-week training period. The calling center is in an undisclosed location in the southwestern United States and is involved in calls for the ...

When she became the coordinator of Beavercreek’s Lofino Senior Adult Center, Krissi Fedkow knew she’d found her “true calling.” For the past five years, she’s been a very visible force behind all that ...