In today’s world of customer service, the use of digital messaging channels is steadily rising, so it’s easy to overlook how central voice and telephony are for connecting brands to their customers.

GAITHERSBURG, Md., Nov. 02, 2022 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their solutions to test call ...

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook In a major update, Raven Software has announced it will begin testing Call of Duty: Warzone with ...

Google is testing a new feature in Google My Business called “call history.” It’s designed to help businesses see and respond to missed calls coming from Google Search and Maps. It’s opt-in and ...

Which iPhone 5 has the best voice quality: Sprint, Verizon, or AT&T? We tried all three out in New York City near CNET's offices for a side-by-side verdict. I started with CNET reviewing laptops in ...