Milwaukee announced the deal for the training software on Jan. 14. It comes as nearby counties have started using AI for ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

HAMBURG, N.Y. — Hamburg emergency dispatchers, like most across the country, have only ever been able to hear what’s taking place on the other end of a 911 call. But through a pilot program the center ...

The federal directive forbids vendors from shipping software with such flaws, and flags recent Microsoft, and Ivanti zero-days as examples. FBI and CISA have issued a joint advisory to warn software ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

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