Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording. "This call may be recorded for quality ...

If you’ve ever had the feeling that the customer service representative at the other end of the toll-free number was not really paying attention, you might be right. But they probably won’t get away ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

TEMPE, AZ -- (MARKET WIRE) -- 06/15/10 -- Resellers and analysts are applauding the new release of the Talkument® and Tracer version 6.1 call recording solutions from OAISYS®, a leader in business ...

If you’re experiencing difficulties with recording calls on your iPhone, rest assured that you’re not the only one facing this challenge. Many users encounter issues with this feature, which can arise ...

One of the many cool things about IP-based soft phone technologies like Skype is that they make it easy to record phone calls to an MP3 or WAV file on your computer. It’s a useful capability. How many ...

5 Key Call Center Software Features + How to Judge Them Your email has been sent There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what ...

Dubber Corporation Ltd., a provider of unified call recording and analytics software based in Australia, revealed that it’s acquiring Speik, a U.K.-based maker of call recording software that complies ...

AMSTERDAM, September 1, 2010 /PRNewswire/ — CyberTech, the world's fastest-growing and 2nd largest compliancerecording provider, has announced the immediate availability of CyberTechMAX, an unlimited ...

A new Google policy will effectively ban call-recording apps from the Play Store starting next month. Under the change, spotted earlier by Ars Technica, call recording will no longer be allowed via ...

Do you know that you can record your WhatsApp call too? WhatsApp is the most widely used instant messaging and calling app currently and the reason is its simple-to-understand and easy-to-use ...

How to Record a Phone Call On Your iPhone (the Fast & Easy Way) Your email has been sent Struggling to figure out how to record a phone call on your iPhone? Here are five methods you can try today. An ...