PITTSBURGH, Oct. 4, 2012 /PRNewswire/ -- UPMC Health Plan has once again been recognized for call center excellence under the J.D. Power and Associates 2012 Call Center Certification Program(SM). To ...
WESTLAKE VILLAGE, Calif.: 3 May 2012 — The Guardian Insurance & Annuity Company, Inc. (GIAC), a wholly owned subsidiary of The Guardian Life Insurance Company of America (Guardian), has been ...
Call Center Magazine: What is the value of a call center certification program? Why is it necessary or beneficial for a center or its parent company to obtain an outside “stamp of approval”? Jonathan ...
If call center staffing certification, which we covered last month, is akin to teaching, testing and awarding diplomas, then call center operations certification is more like accrediting the school ...
RANCHO CORDOVA, Calif.--(BUSINESS WIRE)-- Health Net Federal Services, LLC, part of the Government Contracts segment of Health Net, Inc. (NYSE:HNT), today announced that it was once again recognized ...
Cigna Healthcare has been recognized by J.D. Power and Associates for the customer services excellence of its call center operations. According to a release by company officials, Cigna is the first ...
LANSING, Mich.--(BUSINESS WIRE)--Jackson National Life Insurance Company (Jackson®), the main operating subsidiary of Jackson Financial Inc. (NYSE: JXN), was recognized with four awards from Service ...
A Johnson City call center received certification form a national business organization. Allied Dispatch Solutions received official certification today from the Better Business Bureau after going ...
COLUMBUS, Ohio, March 13, 2018 /PRNewswire/ -- Alliance Data's card services business, a provider of market-leading private label, co-brand, and business card programs, has received BenchmarkPortal's ...
DALLAS, Aug. 27 /PRNewswire-FirstCall/ -- Affiliated Computer Services, Inc. (NYSE: ACS) announced today that its Cary, North Carolina, facility has been recognized ...
Benchmark Portal, a US-headquartered firm that assist contact center organizations with service excellence, has set up a regional center in Costa Rica. This company, which services 25,000 customers ...
WESTLAKE VILLAGE, Calif.: 13 December 2012 — Freeman has been recognized for call center operation customer satisfaction excellence under the JD Power and Associates Call Center Certification Program ...
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