(TNS) — The Lyon County Emergency Communications Center has officially begun piloting its new AI call bot, named “Betty”, starting Monday, Dec. 1. The AI bot will begin answering ten types of select ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced that a business process outsourcer (BPO) reported groundbreaking AI business outcomes using the ...

You have /5 articles left. Sign up for a free account or log in. The Education Department is considering terminating its contracts for thousands of call center ...

LG Uplus said on the 16th that it launched a Generative AI-based subscription call bot service using OpenAI technology, "Agentic Callbot (Standard)." A call bot is an AI phone response service that ...

I'd like to see more about tricking the bot? What happened when the person taking the reservation asked if the system wanted a table or a booth? Or if the reservation taker said something like "We ...