The IRS’s improved metrics on answered phone calls do not account for all lines, and the Service’s performance again was particularly abysmal on the Practitioner Priority Service (PPS) line that CPAs ...

AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

HOUSTON--(BUSINESS WIRE)--RingIQ.ai has launched a new AI service to help answer patient phone calls. RingIQ.ai artificial intelligence learns individual office appointment policies, exam types, ...

BRIDGEWATER, N.J.--(BUSINESS WIRE)--iconectiv: This year, consumers will lose $40 billion to fraudulent robocalls. The deluge of illegal robocalls also has conditioned 58% of consumers to answer calls ...