Excellence is its own reward. Well, maybe so, but we plan on adding a little something extra anyway. The last 12 months have been hard on everyone in the CRM industry-the software vendors, the service ...
“Service” continues to confound the CRM industry: Is service a goal unto itself, or a means to an end? True CRM leaders recognize that service is really neither—and both; service is now (and in fact ...
[Editor’s note: Learn about the basics of CRM and analytics straight from the experts. Below is a press release from IMMAP.] MANILA, Philippines – The second installment of IMMAP x CDM’s Web ...
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