The Internet and e-business are ushering in a new wave of application development where hosted services, like those offered by application service providers (ASP), are playing an increasingly ...
In my last article, I provided an overview of social CRM and walked through a core use case -- customer service (see How Social CRM Improves the Customer Service Lifecycle). In this post, I want to ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback