The head of the IMP predicted at the dawn of this year that global GDP growth will slow for the third consecutive year. It was a gloomy way to kick things off, but also a realistic take on a business ...

Is the smart use of process intelligence the best route to digital transformation? BMW Group thinks so. Over the last eight years, the €155-billion ($US167-billion ...

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was recognized as an ...

LONDON--(BUSINESS WIRE)--Avasant, a globally recognized analyst firm, has named Mercans as a payroll process transformation leader in its annual RadarView assessment of 2022-2023. Mercans clearly ...

Process inefficiency can create problems that quietly stifle productivity and potential growth. In an era of rapid digitalization, companies that lag in business process improvement risk falling ...

Although the business landscape may be changing rapidly, one thing has remained the same: the need to evolve with it. No one knows what the future holds, but we can better prepare ourselves for ...

Digital transformation is a hot topic today, but what does it mean for small businesses? Eric Lamarre, Kate Smaje, and Rodney Zemmel, senior partners from global management consulting firm McKinsey, ...

BMW AG’s artificial intelligence and data platforms now serve as the backbone of its global production and logistics operations. These systems power mission-critical workflows — ensuring cars such as ...

This is the last article in a three-part series on digital transformation. Click here to read part one: What's driving the surge of digital transformation in AEC today? and part two: 4 ways AEC firms ...

As the Q3 earnings season wraps, let’s dig into this quarter’s best and worst performers in the business process outsourcing ...

The onslaught of client requests related to COVID-19 overwhelmed many small firms, creating a new norm that didn’t ease at the same pace as the pandemic. “Helping our clients prepare those PPP ...