I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

The convergence of the Internet of Things (IoT) with Business Process Management (BPM) is redefining how organisations operate by integrating real-time data from myriad connected devices into ...

Business Process Management (BPM) encompasses the systematic analysis, design, execution, monitoring and optimisation of organisational processes. It provides a framework that guides continuous ...

In 2015, my former research team at Gallup studied 2.5 million work units in 195 countries and 27 million employees to understand the relationship between manager talent and critical business outcomes ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

The congruence model for a business is a change management process that examines the performance of an organization based on how it operates as a system. It was developped in the 1980s by ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

Six months after becoming chairman of the board and CEO of Bayer, Bill Anderson and his team are sharing more details about the change in the way their leadership team is structuring the Bayer ...