FRAMINGHAM — A discrepancy in the billing of certain multi-unit buildings in Framingham has led to potentially millions of dollars in lost revenue, according to Louise Miller, the city's recently ...

GREENSBORO, N.C. — Toshia Dunlap is no stranger to adversity. She has survived a stroke, heart surgery and multiple kidney operations leading up to a recent transplant. But after years of battling ...

The Duke Energy $90.5 million refund is set to impact millions of US households starting June billing cycles, after regulators confirmed a major energy bills overcharge linked to 2024 hurricane ...

RICHMOND, Va. (WRIC) — After a three year search for answers over higher than normal water bills, a former Richmond resident learned he was overcharged by about $8,000. The city’s utilities department ...

Insured working-age adults are frequently being hit with medical bills for services that should have been covered, a new Commonwealth Fund survey has found. Close to half (45%) of insured workers have ...

Medical billing errors are a common problem that can be extremely costly for consumers, unless those errors are discovered and corrected before payment. But with America’s complex medical insurance ...

The Sky Talk blog reported yesterday that Lockheed Martin had worked out a deal to repay the Pentagon $265 million, plus interest, for a “billing error” that had ...

DTE Energy customers who saw a late fee due to a billing issue this spring have been assisted by DTE Energy, the company said. In early March, an error led to a fee ...

MIDDLETOWN — A billing error resulted in several residents receiving free sewer services for more than a decade. A septic tank inspection report compiled by the ...

Cheryl, a web developer, woke up in the hospital after her husband, worried about her health, had called an ambulance. Even though she had good insurance, Cheryl owed more than $25,000 out of pocket.