At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Support.com, Inc. (NASDAQ:SPRT), a leader in technical and customer support solutions for businesses and consumers with more than 20 years of experience managing a ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Welcome to your one-stop shop for desktop and mobile device support for university equipment! Technology Support Services (TSS) is the team that supports a wide range of campus technologies such as ...

iYogi Inc., an India-based provider of remote technical support services, has raised $9.5 million in Series B funding. SAP Ventures was joined by return backers Canaan Partners and SVB India Capital. ...

Broadcast equipment manufacturer Wheatstone is now offering “remote-in” technical services to support its WheatNet IP customers. The company said this new service helps fill the engineering gap, and ...