Chief Executive Officer Jimmy Dempsey outlined a multi-pronged plan to stabilize the ultra-low-cost carrier’s financial performance, emphasizing disciplined pricing, fleet “right-sizing,” cost ...

Chipotle Mexican Grill, Inc. CMG has been witnessing a decline in comparable restaurant sales since the beginning of 2025, mainly due to lower customer transactions. In the first six months of 2025, ...

MCD's loyalty program nears 210M active users across more than 70 markets, boosting engagement and sales as it targets 250M ...

Loyalty programs have long been a cornerstone of retail. They help brands retain customers, encourage repeat purchases, and build differentiation in crowded markets. Loyalty programs are also about ...

Loyalty is a habit. Most repeat behavior comes from habit or convenience, not brand attachment. Programs mask problems. Points-based loyalty programs often cover for weak experiences or lack of ...

Public charter carrier JSX has launched a loyalty program. Photo Credit: Robert Silk Public charter carrier JSX has launched a loyalty program. Flyers can sign up for Club JSX free of charge on the ...

New QR-based customer loyalty program for B2C helps independent restaurants compete with large chains by turning occasional guests into loyal regulars. A well-designed customer loyalty program … helps ...