Algorithms are extremely clever at accurately processing huge quantities of information. But a recent problem with a bank loan is a disturbing look behind the curtain. Last week I applied for a ...

Governments worldwide are turning to automation to help them deliver essential public services, such as food, housing, and cash assistance. But some forms of automation are excluding people from ...

US bank JPMorgan Chase has returned to advertising on YouTube only after developing its own algorithm that ensures its ads are not placed around questionable content. The tool was built by the bank’s ...