Co-founder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Have you ever wondered why some brands seem to stick in your ...

Emotional intelligence refers to our ability to understand and manage our own emotions and those of others. According to Daniel Goleman, author of Emotional Intelligence, social awareness is a key ...

For the first few months of the COVID19 pandemic, Spenser Murray was afraid to leave his house. "I was literally scared to leave the house, like even just ordering groceries was like freaking me out," ...

Clarification: A previous version of this story had a different image. It has been updated for clarity. Walk into any kindergarten classroom this fall, and there’s a good chance students will be ...