DUBAI, United Arab Emirates--(BUSINESS WIRE)--GITEX GLOBAL – Avaya, a global leader in enterprise CX, today demonstrated its vision for a future of customer experience orchestrated by AI. Shown at ...

It is in multi-vendor environment that the capabilities of Session Manager are required to disable boundaries between disparate systems. When Avaya first introduced its Aura Session Manager at last ...

ITNavigator brings cloud and contact center management capabilities, with social and analytics functions acquired as well. Avaya announced today that it will acquire some of the operations of ...

Timed to coincide with the Enterprise Connect 2013 conference, Avaya announced additions to its Avaya Collaborative Cloud portfolio with offers specifically designed for cloud service providers (CSPs) ...