Walmart spent years telling shoppers that scanning their own groceries was the future of retail. Now the company is quietly ripping out many of those machines, retreating from a flagship automation ...

According to Capgemini’s January 2020 study on smart stores, only 25% of retailers are actively working on implementing store automation, and only about one-third intend to do so in the next three ...

New technology is not just making shopping more challenging for workers and consumers—it’s poised to rip off the most vulnerable. Brianna Bagley’s favorite hobby is playing Horizon Zero Dawn, a ...

Remaining competitive in the convenience store (C-store) retail industry continues to require investment in automation technologies, even for smaller operations. Examples of both national and regional ...

More than half of consumers believe automation in retail stores could help resolve common shopping pain points, according to Capgemini. A study of consumers and retail executives across North America, ...

Forbes contributors publish independent expert analyses and insights. Nikki Baird is a top global retail innovation and technology advisor. The reason why the fascination just won’t die is because of ...

After struggling to prepare a speech he’s supposed to give at an upcoming employee awards banquet, Scott Smith used artificial intelligence chatbot ChatGPT to write it for him. After submitting the ...

H-E-B is adding automated micro-fulfillment centers. People wait in line for an H-E-B grocery store to open during the aftermath of Hurricane Harvey on August 29, 2017 in Deer Park, Texas. Getty ...

Innovative equipment and solutions help improve kitchen operations across the convenience channel. Kitchen advances aren't limited to fryers. Overall, the state of automation and operational ...

In September, I posted some information on a Microsoft Research project known as HomeOS-- an operating system designed to make heterogeneous devices and systems work together more seamlessly. This ...