Rocket CRM Details Continued Development of Missed Call Text Back Functionality to Support Structured Business Communication

Los Angeles, California - January 12, 2026 - PRESSADVANTAGE - Rocket CRM has announced continued development and ...
Well+Good

The art of completing a phone call with an automated voice system—without having a meltdown

Recently, in the midst of step three of my health-insurance company’s automated customer service system to get my call directed to the correct department, I got sassed. “I’m sorry, you seem to have ...
Yahoo

New bill aims to protect American call center jobs and consumers from AI

Have you ever found yourself repeating the words "speak to a human please" while on the phone with customer service? If so, you're among the roughly 70% of Americans who find interacting with ...
Tennessean

Rocket CRM Rolls Out Automated Missed Call Text-Back Feature to Transform Lead Engagement

Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of all sizes. The ...
WDRB

LG&E and KU launch new power outage text and phone alerts

LG&E and KU launched new proactive power outage alerts this week that send automated text messages or phone calls when an ...
WUKY

KU offering text alerts regarding power outages, restoration

With a potentially historic blast of winter weather approaching Kentucky this weekend, Kentucky Utilities has launched a new ...