A conversation with IMD Business School’s Arnaud Chevallier on simple changes to improve your decision-making. Few leaders have been trained to ask great questions. That might explain why they tend to ...

The best innovators don't shy away from asking questions. Instead, they pounce at the opportunity to propose more of them, with purpose and discipline and then hunt tirelessly for the answers. If ...

As a leader, it can be tempting to fall into the trap of thinking you have all the answers. After all, successful problem-solving and making quick decisions were a big part of getting to where you are ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Eric Johnson Asking ...

IMD Business School’s Arnaud Chevallier explains how five types of questions can improve your strategic decision-making. Few leaders have been trained to ask great questions. That might explain why ...

Every relationship has different building blocks that contribute to its success. Trust, honesty and respect are often associated with high-functioning personal and professional relationships. But the ...

Examples include asking for specific details about the problem, inquiring about the impact on the customer's activities, or seeking context on previous occurrences. Agents can pinpoint the core ...