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988 Calls Will Now Be Routed by Location Instead of Area Code

Calls to the 988 Suicide & Crisis Lifeline will soon be routed to call centers based on the caller's geographic location -- a ...
CNN

988 mental health crisis calls may soon be routed based on location rather than area code

The US Federal Communications Commission has taken the first step toward adopting a rule that would require telecommunications companies to route calls to the 988 suicide and crisis lifeline based on ...
CNN

Many 988 callers will now get help based on where they are, not their phone’s area code

Major cell phone carriers have started to adopt a new technology that helps direct callers to the 988 suicide and crisis hotline to help centers based on their physical location rather than their ...