Phone interviews are often the first step in the hiring process, serving as a gateway to more in-depth discussions. They allow employers to screen candidates efficiently while giving applicants a ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. If you’ve landed an interview and it will be conducted ...

Even without formal customer service experience, you can show you care about people. This means demonstrating that you’re ...

Ever more companies are using phone interviews for both remote and on-site roles. But for candidates, they can be daunting. You might feel uneasy about the lack of face-to-face interaction—no body ...

As the tech industry’s seemingly never-ending rounds of layoffs continue on and on, we’re all getting a lot more interested in acing job interviews. In a way, interviewing well is the most in-demand ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Have you ever been left speechless at a job interview because ...