Items that arrive in transparent plastic bags (often used during Whole Foods returns) are a common sign the product has b ...

Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

Kohl's wants a piece of the biggest online retailer's business: its customers' returns. The department store chain said Tuesday that it will accept Amazon returns at all its 1,150 stores starting in ...