Amazon's help page has enough information to answer your questions about the service. However, you may need to contact an Amazon representative to resolve problems with your new Amazon Echo Dot ...

Rolled out in 2013, the Mayday video chat feature gave Fire tablet users access to a live rep on screen who could control and annotate the screen for assistance. (Amazon Photo) Amazon is pulling the ...

Amazon was quick to pledge support for the Matter smart home standard, and now it's clear just when (and if) you can expect the technology to reach your household. The company has confirmed that 17 ...

The Amazon Appstore allows you to download and install apps on Amazon Fire tablets and Fire TV devices. But the Appstore actually predates the Amazon Fire ecosystem. Amazon first launched the Appstore ...