It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds.

The FTC says Amazon tricked customers into signing up for a Prime subscription and made it difficult to cancel. Check if you're eligible for a payout.

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The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

Amazon.com Inc. reached a settlement valued at more than $1 billion to end claims that it fails to properly refund customers ...

People who qualify can receive a refund of their Amazon Prime membership fees, up to $51, according to the settlement site. Customers will be contacted by email or mail (postmarked by Jan. 23) to ...

Amazon has already agreed to two major settlements this January, and one of them may need you to file a claim. Here's how to ...

Add Yahoo as a preferred source to see more of our stories on Google. SAN DIEGO, CALIFORNIA - OCTOBER 4: An Amazon logo is displayed outside an Amazon Sortation Center on October 4, 2025 in San Diego, ...

The tech giant's $2.5 billion settlement with the FTC means refunds for customers who experienced subscription enrollment or cancellation issues over a six-year period.

Amazon is starting to send $51 payments to eligible customers related to a settlement. Payments are being distributed between Nov. 12 and Dec. 24. These payments were part of a settlement between ...

Amazon has opened a claims process for refunds tied to a $2.5 billion FTC settlement over Prime enrollment and cancellation practices. Eligible U.S. Prime members who did not receive automatic refunds ...