The Amazon Spheres, part of the Amazon headquarters campus, in the South Lake Union neighborhood of Seattle, Washington. Many folks are interested in working for Amazon and it’s no surprise why — the ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Have you ever waited for an Amazon delivery that never showed up? Your package may have been "lost in transit." Last night, I opened up the Amazon app to check on the ...

Amazon on Wednesday slashed layers of middle management in some of its customer service divisions as part of an organizational restructuring, Fortune has learned. The cuts affected more than 100 ...