The company reaches a deal to compensate shoppers dating back to 2017 who returned an item but never got a refund or received ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds.

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

Amazon customers who are eligible to receive a portion of the company's $2.5 billion settlement with the Federal Trade Commission will get paid soon. The retail giant agreed to the settlement to ...