McHenry County College in Crystal Lake this week opened the Foglia Center for Advanced Technology and Innovation, a $29.6 million, state-of-the-art hub for skilled trades education and innovation. The ...
Echopass – Background. For a banking institution founded nearly 170 years ago, The Provident Bank of New Jersey is already modern in its approach to customer service. Its corporate slogan, ...
It feels like the more technology a company deploys in its call center, the more it results in the worst customer experience possible. What used to be a personal conversation with a specific person is ...
BEAUMONT, Texas — The Lamar Institute of Technology celebrated the grand opening of its new Advanced Technology Center on Monday, a $6.6 million facility aimed at equipping students with hands-on ...
BRIGHTON, N.Y. – Monroe Community College (MCC) broke ground on a new $69 million Advanced Technology Center. The project is being funded through county, state, and federal tax dollars. MCC officials ...
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Calculating the Costs of Call Center Systems
Today's call centers offer businesses a wealth of valuable features to help answer customers' calls faster and provide efficient customer service. They route incoming callers to the right person ...
Adding another 800 jobs to its Norman location will make Advanced Call Center Technologies the largest private sector employee in the city, according to the Norman Economic Development Coalition. ACT ...
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