NOIDA, India, Dec. 26, 2025 (GLOBE NEWSWIRE) -- The newly launched AI chatbot is designed to help businesses manage high ...

If you are interested in building your very own AI customer service representative to help with the ever-increasing workflow of your business or daily lives. You may be interested in a new video ...

The volume of data is increasing exponentially, making it more difficult to make use of it all. But this ever-increasing abundance of information creates a huge opportunity for businesses to better ...

Organizations Turn to Personalized Customer Engagement Options, Driving Increased Interactions for 8x8 CPaaS APIs Across Messaging, Voice, and Video Channels “Customers today expect to be able to ...

Facebook is adding support for Instagram to its Messenger API. That will allow brands and businesses to handle Instagram messages through third-party apps. For the first time, they’ll also be able to ...

SAN FRANCISCO--(BUSINESS WIRE)--Postman, the world’s leading API Platform, today announced it has been recognized as a Customers’ Choice in the 2023 Gartner Peer Insights Voice of the Customer for ...

OpenAI stops training language models such as GPT-4 with customer API data. OpenAI has stopped using customer data sent via APIs for training its language models. The policy change mainly affects ...

Navneet is a proven IT leader with experience of over two decades. He has served as executive leadership for Sinch, the global CPaaS player. Businesses are turning to Communications Platform as a ...

The threat actor behind the recent Dell data breach revealed they scraped information of 49 million customer records using an partner portal API they accessed as a fake company. Yesterday, ...

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced that the strong desire for personalized, ...