Some call centre agents at a major Canadian telecom company say they fear for their jobs as AI takes an increasing presence ...

The telecommunications industry has embraced artificial intelligence with remarkable enthusiasm over the past decade. Network operations teams deploy machine learning for capacity optimization.

Network operators have struggled with maintaining a viable business model since the emergence of the internet. Money-making voice calls became just another data payload, alongside many other ...

Mmaki Jantjies, Group Executive Innovation and Transformation and Chairperson of SATNAC. The use and impact of AI in the telecommunications sector will be among the key topics under discussion at the ...

Telecommunications is entering one of its most consequential shifts in decades. Up until recently, use cases for AI in telecoms have largely been focused on automating customer service and improving ...