Expert software and systems engineer Allan Sun shares the system he developed for tackling obstacles big and small.

The ability to solve complex problems effectively has become a defining factor for success. Yet, despite the abundance of tools and methodologies available, I've noticed organizations often struggle ...

The internet has had a profound impact on education and how we learn things, a critical complement to any learning environment. Online university classes, massive open online courses (MOOCs), and even ...

For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.

Toyota has a unique cultural language. It’s called 8-Step Problem Solving. It’s the “patois” of the Toyota Production System (TPS). The patois is the dialect of the common people of a region, ...