Brain cramps can sneak up on anyone at the end of a long day of constant communication. As the irksome cousin of writer's block, which temporarily robs someone of the ability to figure out what to say ...

In some call centers, you can feel the energy as soon as you walk in the door. It takes many forms: pride of workmanship, enthusiasm, a feeling of community, commitment and the willingness to make the ...

There's nothing worse than when you're at work or school trying to give a presentation and still unable to put your point across. We often know what we want to say, yet the message doesn’t land the ...

Problems in communication concept, misunderstanding create confusion in work, miscommunicate unclear message and information, businessman and woman have troubles with understanding each other vector ...

Strong communication skills are a must for any leader, whether they are needed to manage employees, voice expectations and assign tasks, or to convince potential investors or partners to back an ...

Communication is the bedrock of human interaction, influencing every facet of our lives — from our personal connections to our professional endeavors. Beyond being a beneficial skill, effective ...

Communication as an art is rooted in deep psychology. Viewers and listeners do not accept information passively; they filter ...

Many years ago when I was in my corporate life, I happened upon the powerful book The 7 Habits of Highly Effective People and I was very drawn to its simple yet transformative principles and ...

A classic in self-improvement, this book teaches you how to build rapport, influence people positively, and foster lasting relationships. Carnegie emphasises genuine interest in others, active ...

Words account for just 7% of communication impact, while tone and body language make up the other 93%, according to Dr. Albert Mehrabian’s 7-38-55 Rule. Learning to enhance verbal clarity, tone of ...

Effective communication is a connection between people that allows for the exchange of thoughts, feelings, and ideas, and leads to mutual understanding. This exchange is evidenced when a speaker sends ...