Most advisors recognize the value of referrals, but few seem to understand the psychology and the processes that promote referrals. Most often, both parties in a referral situation measure the success ...

After attending general counsel conferences and reading legal department surveys, one clear message is that the legal department must accomplish more with a smaller budget and fewer resources. This is ...

In yesterday's post, Tradeoffs Make or Break Careers and Companies, we discussed the role of tradeoffs in major decisions affecting careers and businesses big and small. The post referenced four ...

Burnout has been a major topic of discussion in the business world recently. It's become a major problem for companies because good people are leaving teams in search of a more sustainable working ...

Chicago: “I just ran into a great opportunity”, Tom told us on a recent conference call. “I’ve been getting up early and going to the gym every morning. I usually get there by 5am, before I get ...

Ed Manfre is a partner in the Los Angeles office of Heidrick & Struggles and a member of the company's consulting branch. More than 30 years ago, acclaimed author Stephen Covey reminded leaders to ...

I answered the battalion chief’s extension in my office and listened as the shift captain from a neighboring fire department informed me that one of his members had just taken his own life while off ...

Using an “average” hiring process, failing to determine the skills, attributes, and traits the perfect candidate for the job will possess, can mean hiring “average” people — and no business can afford ...

Life can be challenging, filled with ups and downs that make us face our deepest fears and what we truly want. In these moments, we're put to the test, forced to question our beliefs and face parts of ...

My company, Ovation Travel Group, is a $1 billion travel management company and the 5th largest in the country (according to Business Travel News 2016). When we started out in 1984, Ovation’s size and ...